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2019-10-24  本文已影响0人  写代码的杰西

描述我们的心理过程

在人群之间传递信息时,引用您的心理过程或您对他人心理过程的猜测是有用的:

A: I was wondering when we'll move to a new office. 我在考虑我们什么时候会搬到新的办公室。
B: As you know, we need to move pretty soon. 如你所知,我们需要尽快搬迁。

A: We expect big changes in the next months. 我们预计未来几个月会有大的变化。
B: Got it. 明白了。

能够解释您和其他人的感受也很有用。

A: People are worrying about job cuts. 人们在担心裁员。
B: It doesn't surprise me. 这没有让我感到惊讶。

People are worrying about job cuts.
I'm wondering what to say about the new office.
Can we expect better salaries?
Benny said we'd move to a new office.
Everyone is saying there will be a new manager
People said there wouldn't be a new system.

What should I say to Donna?
You should confirm that the deal is final.
What can I tell the team?
If I were you, I'd say there will be some job cuts.
It's best to be honest
Should I tell our customers?
Yes, it's always good to talk with customers.
Got it. Thanks!

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