2020-01-17 Mail Merge

A mail merge is the process of generating form letters and other Microsoft® Word documents that are personalized for the recipient, who is often a contact or lead. The content of each document is predefined in a mail merge template. Mail merge templates include variables called merge fields where data from your Salesforce records—for example a contact's name and address—displays in the generated document. (Mail Merge是为收件人个性化生成表单和其他 Microsoft Word 文档的过程，收件人通常是 Contact 或者 Lead， 每个文档的内容都在邮件模板中预定义)

但是目前这种只能在 Salesforce Classic 中可以，你可以在 Lead 或者 Contact 的Activity History 中看到一个 Merge Email 的 button，点击那个 Button 就可以选择发送的模板。模板中必须包含内容才可以在Merge Mail Template中上传成功。

现在 Extended Mail Merge feature 只支持 Account, Contacts, Leads objects, 期待 Salesforce 的更新