【学习笔记】懂你英语 商务英语 Level 3 Unit 2 P
【学习笔记】懂你英语 商务英语 Level 3 Unit 2 Part 2 （I）Vocabulary: Order Actions
to place an order
You place an order to order something.
Customers can place orders to businesses.
When placing an order, a customer should make their needs clear.【填空】
He made a mistake with his order, so it was shipped to the wrong place.【填空】【朗读】
to process an order
To process an order means to collect, pack, and label the items in it.【填空】【朗读】
An order is usually processed by a business' distribution center.
After being processed, the order will be shipped out.
Today, many distribution centers use robots to process most orders.【填空】
【选择】-Where is an order usually processed? -at a distribution center
to ship an order
To ship an order means to send it to a customer.【跟读】
The time it takes for an order to arrive can depend on the shipping method.【填空】【朗读】
To get the materials as soon as possible, we paid for priority shipping.
【选择】-What does the shipping time of an order depend on? -its shipping method.
【选择】-What does the pocessing of an order include? -packing items.
to track an order
To track an order means to follow its progress.【跟读】
By tracking an order, a customer can find out where it is and when it will arrive.【填空】【朗读】
You can track an order with an order number.
To track your order, input the order number here.
【选择】To track an order means to... follow its progress
to cancel an order
To cancel an order means to stop it from being delivered.【填空】【跟读】
An order usually can be canceled before being shipped.
If it takes too long to process an order, the customer may choose to cancel it.
The order didn't ship after three weeks, so we canceled it.【朗读】
【选择】-When can an order be canceled? -before it's shipped
to return an order
To return an order means to send it back.
When you return an order, you can get a refund or exchange it.【朗读】
They returned the printer because it was the wrong model.
The office couch they ordered was too large, so they returned it for a smaller one.【填空】
【选择】To return an order means to... send it back.
【选择】To track an order means to... follow its process.
【选择】What can happen if an order takes too long to process? -It may be canceled.
【选图】-To send an order to a customer. -ship (厂房→运输→客户）
