管理者即教练

Managing the people who report to you should feel like skiing together. Like a ski instructor, you need to have close contact with your people on the slopes so that you can assess their strengths and weakness as they are doing their jobs. There should be a good back-and-forth as they learn by trial and error. With time you will be able to decide what they can and can't handle on their own.

一个好的管理者就像滑雪教练一样，要和滑雪队员一起滑雪，只有这样教练才能了解滑雪队员的优势和弱点，哪些弱点可以让滑雪队员自己克服，哪些需要教练的帮助和指导。

反思自己的工作，并不是像教练一样工作的，很多时候只是分配了一个任务，然后检查一下结果，对过程关注得相当不够，在过程中的反馈也相当少，接下来要多学一些关于教练的技能。