Asking politely

【Let's go】【Example Sentence】

                        Where do you work?

Ben: I work as a law consultant in shanghai and I work for CNTY.

 

【Description】

I have trouble with my printer.     

My headphone has no sound. I just want to fix it.

My computer doesn't work. Could you help me set up my computer?

【Vocabulary】 

Hardware：

printer          keyboard         mouse       fax     scanner     laptop         webcam

projector      television

                              How do you ask questions politely?

Ben: Could you do me a favor?  

Ben:  Could you do that for me?

                     Put the following sentences into groups.

Asking for help:                                                                             Giving help:           

1. Could you tell me what this button is for?                 1. Of course. What's the problem? 

2. Would you help me with this?                                      2.Sure. It's the "cancel" button.

                          Now add more words to the group.

Asking for help:     

Could you tell me……?

Can you help me……?

Would you like to……?

Giving help:       

1. What do I need to do?

2. Sure. What can I do for you?

3. How can I help you?

【Practice】

                               Give your answers to the questions.

Could you help me take a photo with a webcam?

Ben: It's my pleasure.

Could you help me send a fax?

Ben: Sorry, I'm not really good at this myself.

Could you help me fix a problem with the printer?

Ben: Sorry, it's beyond my capacity.

Could you help me use the scanner?

Ben: Yes, of course. You only need to follow these steps……

Could you help me set up a computer?

Ben:  Why not asking IT for help?

【Target language】【Phrase】

I think your phone has no power.

Do you have a charger? I think your computer was ran out of power.

【Final Task】

                           Electronics in the office.                       

Ben: Oh my god, I'm having a big problem with the printer. Would you like to fix it for me?  

Jason: It's my pleasure to help. So, what's the problem?

Ben: There's a sign on the screen, it says"no ink".

Jason:  It's a piece of cake. See? It's been done.

Ben: Wow, you are my superhero.

【Summary】

Have you ever asked for help from a help desk?

Would you help  someone with a computer problem? 

【Key Words】

capacity n. 能力；容量；资格，地位；生产力

charge n. 费用；电荷；掌管；控告；命令；负载 vt. 使充电；使承担；指责；装载；对…索费；向…冲去 vi. 充电；控告；索价；向前冲；记在账上