iOS-苹果审核Other - 账号调查

2023-12-14 本文已影响0人 ReviewTools

聊聊苹果审核的Other账号调查

Hello,

Thank you for submitting your app for review.

We need additional time to evaluate your submission and Apple Developer Program account. Your submission status will appear as "Rejected" in App Store Connect while we investigate. However, we do not require a revised binary or additional information from you at this time.

While there may be a delay due to high submission volumes, we are working to complete our review as soon as possible. If we notice any issues that require your attention, we will let you know via App Store Connect. If we find no issues with your submission or account, the submission will be approved.

We will notify you as soon as there is new information to share. Other review inquiries may be filed via the Apple Developer Contact Us page.

Best regards,

App Store Review

iOS App 1.0App 版本
拒绝原因：

Other

先来对比几组提审的数据

相同处理方式的包，老账号(去年的号)没有一个调查，新账号全部调查
同一批的号，提审游戏类型的比其他类型更容易调查
不管人审机审都有可能打回来调查
过审包提更新也有可能调查

就个人的提审经验来看，账号调查主要有下面几种情况

机审触发的账号调查，这种大多是账号本身的问题，甚至有些过审了每一次提更新都会给你个调查
多次被拒4.3或2.3.1的包没改到位一直提有可能打回来调查
游戏类型的调查率会比其他类型高，个人觉得应该是游戏类型的元数据要求比较高导致

大部分调查就是因为账号的问题，大概是账号的注册方式付款方式跟其他号关联上了。后面两种就像是审核人员人为触发的调查，简单来说就是看你不爽调查下你的账号。

处理

申诉

一般被拒调查后可以尝试直接回复苹果申诉一下，然后你会得到下面苹果的模板回复，目前不管申不申诉一般一个星期左右就会出结果

Hello,

We understand your concern regarding this extended review. However, we still need additional time to complete our investigation. 

You will be notified via App Store Connect if there are any issues that require your attention. 

We appreciate your continued patience.

Best regards,

App Store Review

加急审核

调查后一个星期都还没结果的，可以选择加急审核，因为有时候可能调查几个月都没结果。当然被拒后直接加急也是没问题的
加急审核地址
选择 request an expedited app review，选择相应APP以及平台，直接提交就行
一般加急审核后2天左右就会有结果

调查结束

当调查结束后，大部分的情况就是会继续审核，而且有可能会得到苹果的模板回复告诉你调查完要审了

Hello, 

We are writing to let you know that you may now submit apps for review again. Regarding your current submission, we are continuing with our investigation and if we identify any issues, we will communicate them via App Store Connect. Otherwise, your submission will be approved.

You can avoid delays to future submissions by ensuring your apps don't attempt to mislead or harm customers or undermine the review process. Review the App Store Review Guidelines and read the Developer Code of Conduct so you understand our requirements prior to submitting any apps for review.

Best regards,

App Store Review

就我自己提包的情况来说，调查后的过审率还挺高，一般处理到位的包都能过审