移动端设计研发iOS Developer闻道丶iOS(尝鲜版)

Support URL原因审核被拒

2017-03-08  本文已影响1909人  Show_Perry

周一提交的应用,早上收到元数据被拒绝。邮件信息如下

  1. 5 SAFETY: DEVELOPER INFORMATION
    Safety - 1.5
    The support URL specified in your app’s metadata does not properly navigate to the intended destination.
    Next Steps
    Please revise your app’s support URL to ensure it directs users to a webpage with support information. You can edit your support URL on your app's Version Information page in iTunes Connect.

这个在苹果的Review条款中可以查找1.5对应的信息:

1.5 Developer Information
People need to know how to reach you with questions and support issues. Make sure your Support URL includes an easy way to reach you. Failure to include accurate and up-to-date contact information not only frustrates customers, but may violate the law in some countries. Also ensure that Wallet passes include valid contact information from the issuer and are signed with a dedicated certificate assigned to the brand or trademark owner of the pass.

字面意思需要修改应用的支持URL,确保它为指向用户支持信息的页面,用户能够联系上你。由于以前我直接把这个技术支持页面导向了官网,估计就是这个原因,我新增了个支持页面(地址),修改iTunes应用程序的技术支持网址。修改后已经通过审核!

经多人验证,联系方式是关键,只需加入联系方式应该可以通过!例如:邮箱,客服电话!

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