whatsapp从封禁到解封之路
Whatsapp作为一款国际沟通工具，免费便捷，当把客户的手机号码添加到通讯录中的时候，会自动识别已经注册使用whatsapp的用户列表，但不允许大量发送信息。
第一次批量发送的时候，一会手机端发送，一会电脑端发送，并没有被封，陆陆续续有些客户留言回复。
第二次积攒了一批手机号批量发送的时候导致账号退出，无法登录，这一次发送仅在手机端发送，速度过快。
尝试联系官方客服，通过Email如下：
Hi,I can't get a verification code on my cell phone
My number is +86 159 XXXX XXXX
Thank you in advance
xxxx
随后，很快得到回复，如下：
Hi,
Thanks for your message.
Our system flagged your account activity as a violation of our Terms of Service and banned your phone number. We value you as a user, and apologize for any confusion or inconvenience this may have caused.
After reviewing your account activity, we’ve removed the ban so you should now have access to WhatsApp.
As a next step, we recommend re-registering your phone number on WhatsApp to ensure you have access.
You can visit our website to download WhatsApp or the WhatsApp Business app.
You can learn more about how to use WhatsApp responsibly in this Help Center article.
Note: We don’t provide support for unsupported apps, devices, or versions of WhatsApp, or jailbroken or rooted devices. Learn more about our supported operating systems in this article. For more information about unofficial apps and why we don’t support these apps, you can refer to this article.
然后尝试重新登录，短信验证码发送了三四次，提示手机无法收到验证码，联系客服，如下：
Hi,I can't get a verification code on my cell phone
My number is +86 159 xxxx xxxx
Thank you in advance
XXXX
Date: 2022-06-08 10:09
收到回复如下：
Hi,
Thanks for your message.
We’re sorry you’re experiencing issues with registration. A registration code is used to confirm that you own the phone number. You must be able to register your phone number via SMS or phone call. For security purposes, we can't send the code via email.
Verifying your phone number with a registration code is the only way you can activate your account. To complete the registration process and activate your account, your device must:
- Have an active SIM card for the number you’re activating. VoIP numbers aren't supported. Make sure you enter your phone number in full international format.
- Have a stable internet and cellular connection to receive SMS and/or phone calls for the phone number you’re activating. If you’re abroad, you must be able to receive international SMS and/or phone calls. If you're abroad and roaming, keep in mind that this might incur extra charges.
Note: If you have a prepaid line, make sure you have enough balance to receive SMS or phone calls.
If your device meets all of the registration requirements and you’re unable to receive a registration code via SMS, try tapping Call me to request a code via phone call.
Once you’ve requested the registration code, it can take time for the registration code to be sent to you. It might help to change locations and troubleshoot your internet and cellular connection. If you haven't received your code after 24 hours, please reach out again and we’ll help you troubleshoot the issue.
Related resources:
- Learn more about registering your phone number on: Android | iPhone
- Learn how to troubleshoot your internet connection on: Android | iPhone
If you have any other questions or concerns, please feel free to contact us. We'll be happy to help!
随后尝试电话验证码，收到的是中文朗读的验证码：
您的验证码是XXX XXX
挂断电话，输入验证码，立即登录成功。
所有即时信息并没有丢失 。
