解决问题
-描述工作中的问题行为
使用这些表达方式来询问并描述在工作中的问题行为。
A. What's up? 怎么了?
B. It's Larry again. He's missing meetings. We have to do something. 又是拉里。他缺席会议。我们必须做些什么。
A. What's happening this time? 这次发生了什么?
B. Her team hardly ever sees her. It's having an impact on them. 她的团队几乎看不到她。这对他们有影响。
A. What's going on? 怎么回事?
B. He's leaving work early several days a week. It's just unacceptable behavior. 他一周好几天早退。这是不能接受的行为。
A. What's the problem? 问题是什么?
B. He arrives here late every day. The bottom line is that we need him here at 9. 他每天迟到。底线是我们9点需要他在这。
-描述问题
用这些表达方式来确定你的员工的问题并引出原因。
I wanted to check in with you and find out what's going on. 我想和你聊聊并看看怎么回事。
There have been some complaints about missed meetings. 有投诉关于会议缺席的事。
-同情
这些表达方式可以帮助你同情员工或者与你的员工建立融洽的关系。
I understand. I've been there. Buying a house is time-consuming. 我理解。我经历过。买房子是很花时间的。
To a certain extent, I'm sympathetic. 在一定程度上,我很同情。
-说出极限
下面的语言将让你告诉你的员工你的同意是有限的并给予警告。
So, just to be clear: We'll try this for a couple of weeks and see how it works. 那么,明确一下:这几个星期我们会试试做做这个来看看情况怎样。
So this is a warning that we need to see some change. 因此这是一个警告我们需要看到一些变化。
I'll be checking in with your team to see if there has been any improvement. 我会与你的团队核查看看是否有任何改善。