SCOR供应链参考模型 V12

2.4 People

2020-02-17  本文已影响0人  N次方cs

The People section of SCOR was introduced in SCOR 10 and provides a standard for describing skills required to perform tasks and manage processes. 

Generally, these skills are supply chain specific. 

Some skills identified may be applicable outside the supply chain process domain.

Skills are described by a standard definition and association to other People aspects: Experiences,Trainings and Competency level.

Competency level is not included in the framework descriptions.

SCOR recognizes 5 commonly accepted competency levels:

    • Novice: Untrained beginner, no experience, requires and follows detaileddocumentation

    • Beginner: Performs the work, with limited situational perception.

    • Competent: Understands the work and can determine priorities to reach goals.

    • Proficient: Oversees all aspects of the work and can prioritize based on situational aspects.

    • Expert: Intuitive understanding. Experts can apply experience patterns to new situations.

These competency levels are used similarly as process or practice maturity levels. The person or job specification is evaluated on the found (person) or desired (job specification) level of competency.

Codification within the People section consists of coding of the Skills as well as the Experiences and Training that define the Skills. 

All People elements start with a capital letter H followed by a capital letter representing the element: S for Skills, E for Experiences and T for Trainings. 

These are followed by a period and a four-digit number. For example, HS.0046 is the code for “ERP Systems” skill, HT.0007 is the code for APICS CSCP training

SCOR的人员部分在SCOR 10中引入,并为描述执行任务和管理流程所需的技能提供了一个标准。

一般来说,这些技能是特定于供应链的。

确定的一些技能可能适用于供应链流程领域之外。

技能是通过标准定义和与他人的联系来描述的:经验、培训和能力水平。

能力水平不包括在框架描述中。

SCOR认可5个普遍接受的能力水平:

    • 新手:未经训练的新手,没有经验,需要并遵循详细的文档。

    •  胜任的:理解工作,并能确定实现目标的优先级。

    • 精通:监督所有方面的工作,并能根据情况优先排序。

    • 专家:直觉理解。专家可以将经验模式应用于新情况。

这些能力水平类似于过程或实践成熟度水平。

人或工作规范是根据发现的(人)或期望的(工作规范)能力水平来评估的。

人力部门的编码工作包括对技能以及定义技能的经验和培训进行编码。

所有的人员元素都以大写字母H开头,然后用大写字母表示元素:

S代表技能,E代表经验,T代表培训。然后是一个句点和一个四位数。

例如,HS.0046是“ERP系统”技能的代码,HT.0007是APICS CSCP培训的代码。

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