[iOS]记录第一次苹果开发者账号被冻结的经历

2022-12-25  本文已影响0人  汴城码农

业务背景

业务:积分相当于货币,积分充值,微信充值
V1.0.0~V1.0.7都是上线正常的,此时未上支付,估计扫描包内容,也不会包含微信支付SDK

在更新1.0.8时,审核不通过,报Other

Hello, Thank you for submitting your app for review. We need additional time to evaluate your submission and Apple Developer Program account. Your submission status will appear as "Rejected" in App Store Connect while we investigate. However, we do not require a revised binary or additional information from you at this time. While there may be a delay due to high submission volumes, we are working to complete our review as soon as possible. If we notice any issues that require your attention, we will let you know via App Store Connect. If we find no issues with your submission or account, the submission will be approved. We will notify you as soon as there is new information to share. Other review inquiries may be filed via the [Apple Developer Contact Us](https://developer.apple.com/contact/topic/SC1103/subtopic/30020/solution/select) page. Best regards, App Store Review

沟通,申诉

Hello, we are very willing to comply with relevant policies and regulations. This product is our own, there is no third party content, we are not a shell application. But for some reason, the review was rejected. Our users are looking forward to this app, and there are some features that need to be launched in a hurry. We look forward to solving the problem as soon as possible, so that we can successfully hit the shelves. 
If there is any part that needs to be corrected, please let us know, we are willing to modify, thank you!
您好,我们非常愿意遵守相关政策和规定。这个产品是我们自己的,没有第三方内容,我们不是套壳应用。但不知道为什么,审核被拒绝,我们的用户期待这一应用,也有一些功能着急需要上线。期待尽快解决问题,让我们顺利上架。
如果有需要修正的部分,通知我们,我们愿意修改,谢谢您!

回复

Hello,


We understand your concern regarding this extended review. However, we still need additional time to complete our investigation.


You will be notified via App Store Connect if there are any issues that require your attention.


We appreciate your continued patience.


Best regards,


App Store Review

过了三周,回复一封

Hello, Upon further review of the activity associated with your Apple Developer Program membership, we have determined that your membership, or a membership associated with your account, has been used for dishonest or fraudulent activity. Therefore, your Apple Developer Program account has been flagged for removal. Specifically, we found that your account is associated with terminated developer accounts, or accounts pending termination, in direct violation of [section 3.2(f) of the Apple Developer Program License Agreement](https://developer.apple.com/terms/), which states: "You will not, directly or indirectly, commit any act intended to interfere with any of the Apple Software or Services, the intent of this Agreement, or Apple’s business practices including, but not limited to, taking actions that may hinder the performance or intended use of the App Store, Custom App Distribution, TestFlight, Xcode Cloud, Ad Hoc distribution, or the Program (e.g., submitting fraudulent reviews of Your own Application or any third party application, choosing a name for Your Application that is substantially similar to the name of a third party application in order to create consumer confusion, or squatting on application names to prevent legitimate third party use). Further, You will not engage, or encourage others to engage, in any unlawful, unfair, misleading, fraudulent, improper, or dishonest acts or business practices relating to Your Covered Products (e.g., engaging in bait-and-switch pricing, consumer misrepresentation, deceptive business practices, or unfair competition against other developers)." Because your account has been flagged for removal, any earnings payments are paused. Transferring your apps to another Apple Developer Program account or creating new accounts after receiving this message may result in the termination of the new or associated accounts. If you would like to appeal this termination decision to the [App Review Board](https://developer.apple.com/contact/app-store/?topic=appeal), you must do so within 30 calendar days. When submitting your appeal, be sure to select "I would like to appeal an app rejection or app removal" from the drop-down menu on the Contact the App Review Team page and provide a written statement that includes the following: - A thorough explanation of the issues we identified - Specific steps you will take to resolve this problem and prevent its recurrence - New information clarifying these issues, if you disagree with our findings Otherwise, your Apple Developer Program membership will be terminated. If you have questions, [contact us](https://developer.apple.com/contact). Best regards, App Store Review

最后一封:
Thank you for your patience while we thoroughly evaluated the activity associated with your Apple Developer Program membership.

We have completed our investigation and have determined that your Apple Developer Program membership, or another membership associated with your developer account, has been used for dishonest or fraudulent activity. This is prohibited by Section 3.2(f) of the Apple Developer Program License Agreement:

"You will not, directly or indirectly, commit any act intended to interfere with any of the Apple Software or Services, the intent of this Agreement, or Apple’s business practices including, but not limited to, taking actions that may hinder the performance or intended use of the App Store, Custom App Distribution, TestFlight, Xcode Cloud, Ad Hoc distribution, or the Program (e.g., submitting fraudulent reviews of Your own Application or any third party application, choosing a name for Your Application that is substantially similar to the name of a third party application in order to create consumer confusion, or squatting on application names to prevent legitimate third party use). Further, You will not engage, or encourage others to engage, in any unlawful, unfair, misleading, fraudulent, improper, or dishonest acts or business practices relating to Your Covered Products (e.g., engaging in bait-and-switch pricing, consumer misrepresentation, deceptive business practices, or unfair competition against other developers)."

Specifically, the improvements you described in your appeal are insufficient to resolve the issues we previously identified. For this reason, your Apple Developer Program membership will be terminated.

This appeal decision is final, and any subsequent appeals you file will be closed without review.

The guiding principle of the App Store is to provide a safe and enjoyable experience for users and a great opportunity for all developers to be successful. We work hard to make the App Store a trustworthy ecosystem and expect our app developers to be honest with users and with us. Manipulative or misleading behavior degrades user trust in the App Store and is grounds for removal from the Apple Developer Program.

We have found a pattern of manipulative or misleading behavior that has led to the termination of your Apple Developer Program membership. These behaviors can include, but are not limited to, inaccurate metadata describing your app or service, misleading app content, engaging in inauthentic ratings and reviews manipulation, providing misleading customer support responses, providing misleading responses in App Store Connect, engaging in misleading purchasing or bait and switch schemes, or other dishonest or fraudulent activity within or outside of the app.

Please remember that pursuant to Section 11.3 of the Apple Developer Program License Agreement, you have certain obligations upon termination including the requirement to immediately destroy all Apple Confidential Information in your possession or control.

This notification is not intended to be a complete statement of the facts regarding this matter, and nothing in this letter should be construed as a waiver of any rights or remedies Apple may have, all of which are hereby reserved.

Because your account has been flagged for removal, any earnings payments are paused. Once your Apple Developer Program membership is formally terminated in our systems, you may petition the App Review Board to reinstate your account by completing the Re-instate a Terminated Developer Program Membership form. In your petition, provide the specific reasons why the App Review Board should consider re-instating your Apple Developer Program membership. Include details on what improvements you are planning to make to comply with the App Store Review Guidelines, Developer Code of Conduct and Apple Developer Program License Agreement. If you have questions, contact us.

教训:带支付的App上线要慎重,遵守苹果的内购支付政策,否则冻结账号给你看。

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