Writing | The 1st Edition Email

Dear Samantha,

Here are some details about my speech content. Please have a look and tell me if there's anything that needs improvement. 

I was thinking about an opening of mentioning our achievement with Crum, which is we have renewed partnership with it. And as a nice extra, I would mention the praise we received on our dedication to quality from Crum.

Then comes the body part. I'm considering starting with the problems, followed by introducing the solutions. The main problem we were facing was unsolved defects 3 months ago. Besides,we had minor problem on other tech issues.  Solutions? We've changed update delivery and improved Quality Assurance processes. The issues have been resolved successfully, which it's only possible because of cross-team collaboration. 

In the closing, it would be best to thank everyone and look forward to the future. Further support will be continuously needed to avoid problems with customers.

Best,

June