Contact Apple

2018-09-21  本文已影响23人  iVikings

最近 App 一直被拒,无奈看不懂 App Review Team 给出的理由:Your app or its metadata appears to contain misleading content.

拨打 400-670-1855 说联系方式已变更,请访问 https://developer.apple.com/contact/,界面如下:

contact.png

申诉

1、点击 App 审核,如下图:

review.png

2、点击 申诉 App 被拒或 App 移除 or App 被拒说明
3、一般选择 get clarification on an app rejection,如下图:

image.png

4、填写相关信息,提交申诉:

Dear App Review Team:
Hello,

Thank you for your review advice.

The attachment we submitted contains the following contents: 
/** 各种证明材料 */ 

Please read it carefully. 

If necessary, we will provide more materials to prove that we did not violate: Guideline 4.1 - Design - Copycats,

please mail it to me: ***@***.com, 

Tel: +86186********.  please speak Chinese.

We will cooperate fully. 

We have resubmitted the review,  please review it and thank you again!

Best regards,

****.

申诉之后,是个漫长的等待过程,苹果是这么说的:
The next submission of this app may require a longer review time, and this app will not be eligible for an expedited review until this issue is resolved.
一般一周左右时间会进行审核。

但是有时候我们也不清楚提供的资料够不够,想了解具体哪些地方违反了苹果审核规则,我们可以尝试电话☎️联系;

电话联系

1、访问 https://developer.apple.com/contact/

2、选择 会员资格与账户,如下图:

image.png
3、选择 账户访问权限,如下图:
image.png

4、点击 电话,选择 86,填写电话号码,如下图:

image.png

5、等着 apple 客服 给你打电话吧,中国 🇨🇳地区一般是 Mon-Fri, 09:00–17:00 CST ,苹果具体工作时间访问 https://developer.apple.com/contact/phone/

注意: 电话联系人最好是 苹果开发者账号管理者+权限 人员,若不是本人,苹果客服不会提供相关具体信息

上一篇下一篇

猜你喜欢

热点阅读