行为设计学-掌控决策(1)

Shannon, the head of a small consulting firm, is agonizing about whether to fre Clive, her IT director. Over the past year, Clive has consistently failed to do more than the minimum required of him. He’s not without his talents—he’s intelligent and has a knack for improvising cheap solutions to technical problems—but he rarely takes any initiative. Worse, his attitude is poor. In meetings, he is often critical of other people’s ideas, sometimes caustically so.

Unfortunately, losing Clive would cause problems in the short-term. He understands how to maintain the company’s database of clients better than anyone else. What would you advise her to do? Should she fire him or not?

香农是一家小型咨询公司的负责人，她正面临一个艰难的抉择——是否解雇技术部经理克莱夫。过去的一年中，克莱夫只勉强达到了工作的最低要求。其实他并非毫无天赋，相反，他聪明机敏。他擅长即时提出低成本的技术解决方案，但他在工作中毫无主动性。更糟糕的是，他态度恶劣。会议上，他经常质疑别人的观点，有时还连带挖苦和嘲讽。

遗憾的是，解雇克莱夫会在短期内引发某些问题，因为他比其他任何人都更清楚如何维护公司的客户端数据库。