Lean项目管理流程

Lean

• Issue - could be an idea, major problem, or series of problems the client or owner foresees for the business
• Work Concept - work is formed as either a series of small challenges or one big challenge
  • Issue Backlog - for support contracts, there needs to be total or sample backlog of work to support
  • Technical Challenge - for technical solutions, there is a challenge set with clear performance objectives
• Bid & Proposal - (see Traditional above, it's the same; although contract types will differ)
• Work Definition
  • Dispose Issues - issues are classified in urgency and impact to define the priority and who should respond
  • Define Work Breakdown - team evaluates and decomposes the Technical Challenge into a work breakdown structure or "WBS."
• Continuous Delivery
  • Value streams - support for solving lots of small problems goes through a series of predefined steps to ensure quality and drive customer satisfaction the issue is addressed.
    • This is often supported using a defined workflow
    • The issues are routed based on priority and impact to different team members
    • Only the client or customer or their representative can accept it as done
  • Incremental Delivery - a team will incrementally work through the WBS to solve a major problem
    • Often use a Kanban board to solve highest priority/most uncertain work
    • Delivery is continuous and incremental to explore solution sets that COULD work
• Operations - solutions are deployed into operations where customers receive benefits
  • Example issue solution - solving someone being locked out of their system
  • Example Technical Challenge solution - deploying a new upgraded machine for manufacturing a car
• Disposal - (see Traditional above, it's the same)