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大师级教练Michael《精通反馈&精通倾听》沙龙金句摘

2018-05-04  本文已影响499人  自由卓越的DC

文/自由卓越的DC

做了超过20年MCC的大师级教练:Michael Stratford

今天上午听了MCC大师级教练Michael Stratford的主题为《精通反馈&精通倾听》的教练沙龙,又是一次获益良多的体验。甚至感觉2个小时的内容会影响我超过20年。以下是对Michael的金句的摘抄和翻译,与大家分享:

真正有效的反馈如此简单:

在你继续阅读下去之前,先做一个小体验:

现在,屏住你的呼吸,尽可能得时间长......

在这个过程中,感受一下身体传递给你了什么信息?

心跳加速、血压升高…

这就是反馈,在告诉我们需要更多的空气了。

好的反馈就像身体传递来的信息,是中立的。

没有判断、没有假设、没有建议、没有控制、没有附加的情绪反应。

关于反馈的3条金句:

1、Every time we force someone to take our advice as part of the feedback, we are stealing their own creative solutions ability away from them.

每一次我们强迫他人接受我们隐藏在反馈中的建议时,我们就掠夺了他们自己的创造解决方案的能力。

2、The more times people have their creative solution ability taken away, it begins to shrink, and just like a muscle that is not used for a long time, it gets weaker, and we take their strength away.

人们越多地被夺走创造解决方案的能力,这种能力就变得越弱,就像很久没有使用的肌肉会萎缩一样,他们因此丧失了力量。

3、So while in a short term, it may look like we have helped them by providing that solution,in the long term, they are paying a high price, because they have no confidence then in their own ability to create a solution for themselves.

从短期来看,你提供的建议也许帮助了他们,但从长远来看,他们却背负了巨大的代价,因为他们失去了对自己的创造解决方案的能力的自信。

7个问题,给你的倾听做个体检:

1、So how many people in a conversation are listening for what the problem is so that you can help solve it?

你是否在对话中倾听着什么问题是我可以帮助解决的?

2、How many people are listening in a conversation for where you get an opportunity to share your point of view?

你是否在对话中倾听着在哪里你有机会分享你的观点?

3、How many people listen in a conversation for a moment you can say “See? I’m right.”

你是否在对话的倾听时等待这样的时机说:“你看,我说的没错吧?”

(诚实一点,如果你有另一半,这道题你必须要举手了)

4、How many people listen for a place where you can make a point?

你是否在对话的倾听时寻找着你可以刷自己存在感的地方?

5、How many people are listening in a conversation for the other person to stop, so that you can talk?

你是否在对话的倾听时盼望着对方停下来,以便你可以开始说话?

(尤其是在对方滔滔不绝的时候,内在的对话是“他什么时候说完啊?”)

6、How many people listen for a place in a conversation where you can share your new belief about something, about how the world is and about how it works?

你是否在对话的倾听中寻找机会,以便可以分享你对事物的哲理思考、运作规律?

(相信吸引力法则的人通常会这样)

7、How many people listen in a conversation for a place where you can gracefully exit?

你是否在对话的倾听中寻找机会,以便你可以优雅地离开对话?

(“快说完,快说完,我要走了”)

All of these kinds of listening affect our ability to hear deeply and truthfully what the client or the other person is presenting.

以上这些倾听,都障碍了我们深入和真实地倾听的能力。

以上这些问题,如果你的回答很多都是YES,

那恭喜你,你将会看到你的倾听能力产生巨大的飞跃!

先分享这些,

那究竟怎么破呢?如何做到呢?

游戏大师Michael邀请你来课上一起玩,

扫码查看更多信息:

我也会参与课程前中后的全程服务,

为你答疑解惑,并在课中担任同声传译,

期待在课上见到你!


作者简介:

仇龙,Daniel Chiu,ICF国际教练联盟PCC级认证教练/教练导师/作者/翻译,领教CoachMax教练公司创始人,超过850小时教练实践

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